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Privacy Policy

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Last Updated: September 18, 2026

Rustic Home Resources respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit rustichomeres.com, purchase products, contact us, or subscribe to marketing communications.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order information, including products purchased, order value, transaction details, shipping information, and return or refund information.

Payment information. Payments are processed through third-party payment providers available through our Wix checkout. We generally do not receive or store your complete payment-card number.

Account information, if you create an account or use member features.

Communications, including messages, customer-service requests, product inquiries, and other correspondence.

Technical information, such as IP address, browser type, device information, referring pages, pages visited, and website interaction data.

Marketing information, including your email subscription status and interactions with promotional messages.

2. How We Use Information

We may use personal information to:

  • Process, fulfill, and deliver orders

  • Process payments, returns, and refunds

  • Communicate about purchases

  • Provide customer support

  • Maintain and improve our website

  • Prevent fraud and protect the security of our store

  • Analyze website usage and performance

  • Send marketing communications when permitted

  • Personalize shopping and advertising experiences where appropriate

  • Meet legal, tax, accounting, or regulatory obligations

3. Wix and Other Service Providers

Our website is hosted and operated using Wix.

We may use third-party providers to support website hosting, ecommerce transactions, payment processing, shipping, email communications, analytics, advertising, fraud prevention, and related business functions.

These providers may process information on our behalf according to their own contractual and privacy obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential site functions, remember preferences, understand website activity, support analytics, and measure or personalize advertising.

Some cookies may be placed by third-party services integrated with our website.

Where required by applicable law, visitors may be given choices regarding non-essential cookies through website cookie or privacy settings.

Browser settings may also allow you to block or delete certain cookies, although doing so may affect some website functionality.

5. Analytics and Advertising

We may use analytics, search, social-media, and advertising technologies to understand how visitors find and use our website and to measure the effectiveness of our marketing.

These services may receive device identifiers, cookie information, IP addresses, page-view information, or information about interactions with our website.

Where required by law, we provide appropriate choices regarding targeted advertising or related data processing.

6. Email Marketing

If you subscribe to our email list, we may send organization ideas, product news, special offers, new-product announcements, and other marketing communications.

You may unsubscribe at any time by using the unsubscribe link contained in an email or contacting us directly.

Transactional communications relating to an order may still be sent even if you opt out of marketing emails.

7. How We Share Information

We may share information when reasonably necessary with service providers that assist us with website operation, payments, order fulfillment, shipping, marketing, analytics, security, or customer support.

We may also disclose information:

  • When required by law or legal process

  • To investigate suspected fraud or unlawful activity

  • To protect our rights, customers, or website

  • In connection with a merger, sale, restructuring, or transfer of the business

We do not sell personal information for money.

Certain advertising or analytics activities may be treated as “sharing,” “targeted advertising,” or similar activity under some U.S. state privacy laws.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal requirements.

Different categories of information may be retained for different periods.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

10. Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply to Rustic Home Resources, you may have rights concerning your personal information, such as requesting:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • A copy of certain information

  • Withdrawal of marketing consent

  • Opt-out rights relating to certain targeted advertising or data-sharing activities

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Some rights are subject to legal exceptions and identity-verification requirements.

To submit a privacy request, contact maryann@rustichomeres.com.

11. Children’s Privacy

Our website is intended for general adult shopping audiences and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites or platforms.

This Privacy Policy does not govern the privacy practices of those third parties. We recommend reviewing their privacy policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

The current version will be posted on this page with an updated revision date.

14. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

  • Our website contact form

  • Rustic Home Resources

       1620 Baltimore Pike, #11

       Chadds Ford, PA 19073

 

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